CD is produced by Crossways Coaching in conjunction with the Mindshop
Group. It is designed to provide you with a series of practical tools
that can assist you both personally and professionally in relation to
your general way of living or in relation to your career, your business
or your organisation.
(1) At a personal and business level, it is important to know firstly, those areas in which the individual needs to grow or develop. In this regard, there are two tools provided:
Key Business Issues Diagnostic
The Business Diagnostic Excel document contains 25 questions which,
with a high degree of accuracy will determine the key issues within a
business that need focusing upon. For example, using the scale of -5 to
+5 you are asked to estimate how your company is performing in the
level of customer satisfaction, your knowledge on your products and
your product costs etc. The Excel document then analyses the data and
lets you know how you are going on your key strategies and performance
and raises any issues which need to be addressed. The areas examined
include for example: Business Planning, Leadership, Profit, Marketing,
Personal Development, Continuous Improvement, Sales, Morale, Waste
Reduction and Customer Service.
Life Balance Diagnostic
This Diagnostic tool identifies key areas where you can improve your
own Life Balance. From a list of 25 questions, a score is calculated
across 10 key areas showing you where you need to improve or develop.
Those areas include: Time Management, Stress, Life Barriers, Health,
Energy, Life Balance, Locus of Control, Family, Belief Systems and
(2) Secondly, it is important to know what to do about changing or altering what the individual is doing in order to do it differently or to do it better. In this regard, the following five tools are demonstrated:
This tool is used to develop action plans by discovering what can be
done to double the impact of the positive aspects of the issue and at
the same time halving the things that are impacting negatively on the
issue. It is appropriate for virtually any issue. It is a simple tool
The purpose of the Decision Matrix is to pass the decision making
process through a selection filter and reduce the subjectivity in
decision making. When decisions are made it is rare that the factors
that influence your decision are weighted equally. The Decision Matrix
also allows an individual or a group of people to identify, agree on,
weight and importantly take ownership of, a set of factors that are
seen by all as influencing that decision.
One Page Plan
Traditionally, Business Plans (or Personal Plans) have been lengthy and
all encompassing documents. Though there is a place for comprehensive
Business Plans they are often a static representation of past history
and future plans, but tend not to be responsive to the modern business
environment. Therefore, the concept of a One Page Business or Personal
Plan was developed. It is a practical way to record future goals and
The DVP formula for Change is a powerful tool which can help you plan
change efforts by identifying several key factors which must be present
in sufficient degree to initiate and sustain a change effort. It is an
important planning tool, allowing you to develop an understanding of
what it will take to implement a change and where you must increase
your efforts to succeed. It is also a diagnostic tool that can help you
quickly assess what's missing or what's going wrong.
A Mindmap lets you rapidly produce an almost infinite number of ideas
and at the same time organise them by placing each idea next to what it
is related to. This tool is ideal for situations where a group or
individual needs to understand all the elements in an issue.
Mindmapping was developed by Tony Buzan in the 1970's as an aid for
note taking in lectures.
Price is $10.95 plus $7.50 postage within Australia; orders of 10 or more 15% reduction.
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